IRCTC has launched its latest initiative ‘Pay on Delivery’, which allows people to book their train tickets online and get them delivered at home. “‘Pay on Delivery’ payment option would allow the user to pay at the time of delivery through any payment mode including cash,” says IRCTC in its release.
Now, you can book your train ticket online and get it delivered at your doorstep with the facility of cash on delivery! This latest step by Suresh Prabhu-led Indian Railways is bound to bring big cheer to the common man, especially those in smaller cities.
IRCTC will make this service available in over 600 cities and towns in the first phase. The facility would be initially available 5 days before the departure date, IRCTC says.
“The customer will have to do a one-time registration for availing Pay on Delivery as a payment option. The customer will have to tender either their ADHAAR or PAN CARD to avail this payment option,” explains IRCTC adding that the charges for delivery will be Rs 90 + service tax for a transaction up to Rs 5,000. For total ticket cost exceeding Rs 5000, the delivery charges will be Rs 120 + service tax.
“In case of refusal/cancellation before delivery, the customer will be liable to pay the cancellation & delivery charges. Strict action as per law may be initiated if the customer defaults to pay the booking/cancellation charges and the user id will be deactivated. Customer’s CIBIL score would also be influenced in the case of non-payment of dues. The refunds against cancellation would be tendered to users’ bank account only,” IRCTC’s release adds.